Shipping Policy

Last updated: May 23, 2026

Processing Time

Orders are processed within 1-3 business days. You will receive a confirmation email once your order ships with tracking information.

Shipping Rates

Order TotalShipping CostEstimated Delivery
Under $50$5.997-14 business days
$50 and overFree7-14 business days

Where We Ship

We currently ship to the United States and Canada. International shipping may be available in the future.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. Please allow 24-48 hours for tracking information to update after your shipment notification.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at dropday-5@polsia.app within 14 days of the expected delivery date. We'll work with the carrier to resolve the issue or send a replacement.